Flat rates. No surprises.
One flat hourly rate per role — no benefits, payroll taxes, recruiting fees, or hidden add-ons. Staff a single role or build a full remote team, on a weekly contract you can cancel anytime.
Remote Operator
Front-desk coverage that keeps your phones answered and your schedule full.
- Answer incoming patient calls
- Scheduling & confirmations
- Insurance eligibility & deductibles
- Referral & prior-auth support
- New patient intake
- Recalls & reminders
Remote Scribe
Real-time charting in your EMR, so notes are done before you leave the room.
- Document encounters in the EMR
- Follow-up appointment scheduling
- Appointment summaries
- Documentation reminders
- Organized, current records
- Specialty-specific documentation
Billing — Part 1
Codes and submits clean claims for every visit — ICD-10, CPT, modifiers, and compliance.
- Claim preparation & submission
- ICD-10 & CPT coding support
- Modifier application
- Charge capture & entry
- Clean-claim compliance review
- Payer-specific requirements
Billing — Part 2
Chases every reimbursement opportunity — denials, appeals, and A/R follow-up.
- Insurance claim follow-up
- Denial management
- Appeals & resubmissions
- Claim corrections
- A/R follow-up
- Payment posting
What every rate already includes
See the difference for your practice
Estimates only. Local cost assumes ~2,080 hrs/yr plus ~30% benefits & taxes; Nivia shown at the selected flat tier rate. Contact us for an exact quote.
From first call to fully staffed
Tell us the role
A short call to map your specialty, software, and the exact tasks you need covered.
Matched & trained
We assign a healthcare-trained employee and train them to your specialty and EMR.
Flexible from there
A weekly-contract basis with no long-term lock-in — scale up or cancel anytime.
No setup fees, no recruiting fees, and no long-term contract. If it isn't the right fit, you can cancel anytime.
Pricing, answered
You pay one flat hourly rate per role — no benefits, payroll taxes, recruiting fees, or equipment costs stacked on top. The rate you see is the rate you pay.
No. Nivia works on a weekly-contract basis. You can scale up, scale down, or cancel anytime with no penalty.
A dedicated, healthcare-trained, bilingual employee assigned only to your practice — plus their equipment, phone system, specialty training, and ongoing implementation support.
Remote Scribe documents your visits in the EMR. Billing — Part 1 is a coding-and-claims specialist who turns visits into clean, submitted claims — ICD-10, CPT, modifiers, and compliance. They're separate roles; staff one or both.
Most placements are matched and onboarded within one to two weeks, depending on your specialty and the scope of the role.
Ready to add dedicated remote staff?
Tell us the role and your specialty. We'll share exact pricing and who we'd assign to your practice.